Hah! My last nurse, the one who gave me my swab test, had this little smatter of freckles and this cute little nose and green eyes and spunky hair under her thing and was SUPER f'ing cute. I made a dance out of her "15 count" for the test, and while I pulled out she danced to it.
On a more serious note, I read this a few days ago, and I LOVE this. When my dad was in the hospital before he died, there were fears he had TB, so every single person coming in and out had full masks and goggles and everything. It was actually very de-humanizing, and made it very hard to understand, too (he was half deaf.) It just made him, and us, much more anxious, you know?